Debug Proxmox issues

All of the commands below are run trough SSH on the proxmox machine.

Export all script

1. Connect to your proxmox vm

2. nano gather_info.sh

3. Copy the following and paste it into your terminal:

   #!/bin/env bash
   
   echo "=================================="
   echo "EXPORTING DATA, PLEASE WAIT"
   
   # Delete old sysinfo run
   echo "Step 1.1"
   rm -r /tmp/sysinfo 2> /dev/null
   
   # Create sysinfo directory
   echo "Step 1.2"
   mkdir /tmp/sysinfo 2> /dev/null
   
   # Get all VM's
   echo "Step 2"
   pvesh get /cluster/resources --type vm --output-format json > /tmp/sysinfo/vm.json 2> /dev/null
   
   # Get all network interfaces
   echo "Step 3"
   cat /etc/network/interfaces > /tmp/sysinfo/network.txt 2> /dev/null
   
   # Get VM configs
   echo "Step 4.1"
   mkdir /tmp/sysinfo/vm_config 2> /dev/null
   
   echo "Step 4.2"
   cp /etc/pve/qemu-server/* /tmp/sysinfo/vm_config/ 2> /dev/null
   
   # Get all connected usb devices
   echo "Step 5"
   lsusb -v > /tmp/sysinfo/lsusb.txt 2> /dev/null
   
   # Get all pci devices
   echo "Step 6"
   lspci -vvv -k > /tmp/sysinfo/lspci.txt 2> /dev/null
   
   # Get system hardware
   echo "Step 7"
   lshw -json > /tmp/sysinfo/lshw.json 2> /dev/null
   
   # Get disk info
   echo "Step 8"
   lsblk > /tmp/sysinfo/lsblk.txt 2> /dev/null
   
   # Get all ips
   echo "Step 9"
   ip a > /tmp/sysinfo/ipa.txt 2> /dev/null
   
   # Compress sysinfo
   echo "Step 10"
   currentTime=$(date --rfc-3339=ns | sed 's/:/-/g' | sed 's/ /_/g')
   XZ_OPT=-9 tar -cpJf /root/$currentTime.tar.xz /tmp/sysinfo 2> /dev/null
   
   echo "=================================="
   echo "FINISHED EXPORTING DATA"
   echo "COPY $currentTime.tar.xz to your PC"
   

4. Press Ctrl+O and Enter to save the file

5. Press Ctrl+X to exit nano

6. bash gater_info.sh

7. Wait for the program to finish

8. Copy the .tar.xz file to your pc. (If you are using MobaXterm, you can use the file viewer on the left and drag the file to your Desktop)

   1. Alternatively you can you can of course use any other file transfer program, supporting SCP or the scp command itself

9. Send the .tar.xz file to our support

Karbon300 specific

If you are working on a Karbon300, there is an issue, that the external network interfaces are incorrectly labelled.

Below is the correct interface mapping:

1→1

2→3

3→2